This policy explains how ARA Clean Malta handles personal information submitted through this website or shared when requesting a quotation.
Information we collect
When you contact us, we may receive your name, phone number, optional email address, locality, message, service preference and photographs you choose to send. Technical anti-spam and basic server logs may also be processed for security.
How we use information
We use enquiry details to assess your request, prepare a quotation, arrange a service and communicate about that service. We do not sell personal information.
WhatsApp and external platforms
Messages sent through WhatsApp, Instagram, Facebook or Google are also handled under those providers’ privacy terms. Please avoid sending unnecessary sensitive information.
Analytics and cookies
Analytics tools load only when they are configured and you allow analytics cookies. A local browser setting records your choice. Essential website functions do not require marketing cookies.
Retention and rights
Information is retained only as reasonably needed for enquiries, service records, legal obligations and legitimate business administration. You may request access, correction or deletion where applicable under Maltese and EU data protection law.
Contact
Until a dedicated privacy email is published, please contact us by telephone or WhatsApp at +356 7900 1667 regarding this policy.